/* ============================================================
   AdmissionsAgent CSS — VCC chatbot visual style
   Target HTML selectors: #chat-widget-root, #chat-container, etc.
   ============================================================ */

/* ── Chat Container (base) ─────────────────────────────────── */
#chat-widget-root #chat-container {
    position: relative;
    z-index: 10;
    width: min(390px, 94vw);
    height: min(610px, 88vh);
    background: #FFFFFF !important;
    border: 1px solid #E0E0E0 !important;
    border-radius: 20px !important;
    box-shadow: 0 15px 35px rgba(0, 0, 0, 0.1) !important;
    display: flex !important;
    flex-direction: column !important;
    overflow: hidden !important;
    opacity: 0;
    transform: translateY(40px);
    font-family: 'Open Sans', 'Outfit', sans-serif !important;
    font-size: 16px !important;
    color: #333333 !important;
    line-height: normal !important;
    box-sizing: border-box !important;
}

#chat-widget-root #chat-container *,
#chat-widget-root #chat-container *::before,
#chat-widget-root #chat-container *::after {
    box-sizing: border-box !important;
}

    #chat-widget-root #chat-container h1 {
        font-size: 14px;
    }

    #chat-widget-root #chat-container h2 {
        font-size: 14px;
    }

    #chat-widget-root #chat-container h3 {
        font-size: 14px;
    }

    #chat-widget-root #chat-container h4 {
        font-size: 14px;
    }

    #chat-widget-root #chat-container h5 {
        font-size: 14px;
    }

    #chat-widget-root #chat-container h6 {
        font-size: 14px;
    }

    #chat-widget-root #chat-container h7 {
        font-size: 14px;
    }

    #chat-widget-root #chat-container p {
        font-size: 14px;
    }

    #chat-widget-root #chat-container em {
        font-size: 14px;
    }

    #chat-widget-root #chat-container span {
        font-size: 12px;
    }

    #chat-widget-root #chat-container a {
        font-size: 14px;
    }

    #chat-widget-root #chat-container li {
        font-size: 14px;
    }

    #chat-widget-root #chat-container strong {
        font-size: 14px;
    }

    #chat-widget-root #chat-container #statusText {
        color: #fff !important;
    }

#chat-widget-root .bot-avatar svg {
    color: #fff !important;
    stroke: white !important;
}

#chat-widget-root .message-wrapper.user .message-row .bubble .message-content {
    color: #fff !important;
}
/* ── Header ───────────────────────────────────────────────── */
#chat-widget-root #chat-header {
    background: #C8102E !important;
    padding: 0.8rem 1rem 0.6rem 1rem !important;
    border-bottom: 4px solid #2A1525 !important;
    color: white !important;
    display: flex !important;
    align-items: center !important;
    gap: 10px !important;
    flex-shrink: 0 !important;
}

#chat-widget-root .header-info {
    flex: 1 !important;
    min-width: 0 !important;
}

#chat-widget-root .header-name {
    font-family: 'Montserrat', 'Outfit', sans-serif !important;
    font-size: 0.85rem !important;
    font-weight: 700 !important;
    color: white !important;
    display: flex !important;
    align-items: center !important;
    gap: 8px !important;
    white-space: nowrap !important;
    overflow: hidden !important;
    text-overflow: ellipsis !important;
}

#chat-widget-root .header-logo {
    width: 24px !important;
    height: 24px !important;
    border-radius: 50% !important;
    object-fit: contain !important;
    background-color: #ffffff00 !important;
    flex-shrink: 0 !important;
}

#chat-widget-root .header-status {
    display: flex !important;
    align-items: center !important;
    gap: 6px !important;
    font-size: 0.65rem !important;
    color: #FFD9E0 !important;
    margin-top: 4px !important;
    padding-left: 0 !important;
    white-space: nowrap !important;
    overflow: hidden !important;
    text-overflow: ellipsis !important;
    font-family: 'Open Sans', 'Outfit', sans-serif !important;
    font-weight: normal !important;
}

#chat-widget-root .bot-name {
    flex: 1 !important;
    font-family: 'Montserrat', 'Outfit', sans-serif !important;
    font-size: 0.85rem !important;
    font-weight: 700 !important;
    color: white !important;
    white-space: nowrap !important;
    overflow: hidden !important;
    text-overflow: ellipsis !important;
}

#chat-widget-root .online-status {
    display: inline-flex !important;
    align-items: center !important;
    gap: 5px !important;
    background: rgba(0, 0, 0, 0.2) !important;
    padding: 2px 8px !important;
    border-radius: 30px !important;
    font-weight: 600 !important;
    color: white !important;
    font-size: 0.65rem !important;
}

#chat-widget-root .status-dot {
    width: 7px !important;
    height: 7px !important;
    border-radius: 50% !important;
    background-color: #6FCF97 !important;
    box-shadow: none !important;
    animation: none !important;
    flex-shrink: 0 !important;
    display: inline-block !important;
}

#chat-widget-root .header-actions {
    display: flex !important;
    align-items: center !important;
    gap: 4px !important;
    flex-shrink: 0 !important;
}

#chat-widget-root .header-btn {
    width: 30px !important;
    height: 30px !important;
    background: transparent !important;
    border: none !important;
    border-radius: 8px !important;
    color: white !important;
    opacity: 0.8 !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    cursor: pointer !important;
    transition: opacity 0.2s, background 0.2s !important;
    padding: 0 !important;
    margin: 0 !important;
    line-height: 1 !important;
    font-size: 0 !important;
}

    #chat-widget-root .header-btn:hover {
        opacity: 1 !important;
        background: rgba(0, 0, 0, 0.2) !important;
    }

    #chat-widget-root .header-btn .lucide {
        width: 16px !important;
        height: 16px !important;
        stroke-width: 2 !important;
        stroke: white !important;
        fill: none !important;
    }

/* ── Messages Area ─────────────────────────────────────────── */
#chat-widget-root #chat-messages {
    flex: 1 !important;
    min-height: 0 !important;
    overflow-y: auto !important;
    overflow-x: hidden !important;
    overscroll-behavior: contain !important;
    -webkit-overflow-scrolling: touch !important;
    padding: 0.8rem 1rem !important;
    background: #F8F8F8 !important;
    display: flex !important;
    flex-direction: column !important;
    gap: 0.9rem !important;
}

    #chat-widget-root #chat-messages::-webkit-scrollbar {
        width: 5px !important;
    }

    #chat-widget-root #chat-messages::-webkit-scrollbar-track {
        background: transparent !important;
    }

    #chat-widget-root #chat-messages::-webkit-scrollbar-thumb {
        background: rgba(42, 21, 37, 0.18) !important;
        border-radius: 10px !important;
    }

#chat-widget-root .date-chip {
    align-self: center !important;
    font-size: 0.65rem !important;
    color: #666666 !important;
    background: #FFFFFF !important;
    border: 1px solid #E0E0E0 !important;
    padding: 3px 12px !important;
    border-radius: 30px !important;
    margin: 4px 0 !important;
    font-family: 'Open Sans', 'Outfit', sans-serif !important;
    font-weight: normal !important;
}

/* ── Message Bubbles ───────────────────────────────────────── */
#chat-widget-root .msg-row {
    display: flex !important;
    align-items: flex-start !important;
    gap: 0.5rem !important;
    max-width: 90% !important;
    animation: fadeUp 0.2s ease !important;
}

    #chat-widget-root .msg-row.user {
        align-self: flex-end !important;
        flex-direction: row-reverse !important;
    }

    #chat-widget-root .msg-row.bot {
        align-self: flex-start !important;
    }

#chat-widget-root .bubble-avatar {
    width: 28px !important;
    height: 28px !important;
    border-radius: 12px !important;
    background: #C8102E !important;
    color: white !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    flex-shrink: 0 !important;
}

    #chat-widget-root .bubble-avatar .lucide {
        width: 14px !important;
        height: 14px !important;
        stroke: white !important;
        stroke-width: 2.5 !important;
        fill: none !important;
    }

#chat-widget-root .msg {
    max-width: 100% !important;
    padding: 0.5rem 0.8rem !important;
    border-radius: 16px !important;
    font-size: 0.8rem !important;
    line-height: 1.45 !important;
    word-wrap: break-word !important;
    overflow-x: hidden !important;
    opacity: 0;
    transform: translateY(10px);
    font-family: 'Open Sans', 'Outfit', sans-serif !important;
}

    #chat-widget-root .msg.bot {
        background: #FFFFFF !important;
        border: 1px solid #E0E0E0 !important;
        color: #333333 !important;
    }

    #chat-widget-root .msg.user {
        background: #2A1525 !important;
        border: none !important;
        color: white !important;
        font-weight: 500 !important;
        min-width: 80px !important;
    }

#chat-widget-root .msg-time {
    font-size: 0.55rem !important;
    margin-top: 3px !important;
    margin-left: 34px !important;
    color: #666666 !important;
    opacity: 0.7 !important;
    text-align: left !important;
    font-family: 'Open Sans', 'Outfit', sans-serif !important;
    font-weight: normal !important;
}

#chat-widget-root .msg-row.user .msg-time {
    text-align: right !important;
    margin-left: 0 !important;
    margin-right: 34px !important;
}

/* ── Typing Indicator ──────────────────────────────────────── */
#chat-widget-root .typing-row {
    display: flex !important;
    align-items: flex-start !important;
    gap: 0.5rem !important;
}

#chat-widget-root #typing-indicator {
    background: #FFFFFF !important;
    border: 1px solid #E0E0E0 !important;
    border-radius: 30px !important;
    padding: 0.5rem 0.8rem !important;
    width: fit-content !important;
    display: flex !important;
    align-items: center !important;
    gap: 5px !important;
}

    #chat-widget-root #typing-indicator span {
        display: block !important;
        width: 6px !important;
        height: 6px !important;
        border-radius: 50% !important;
        background: #C8102E !important;
        animation: blink 1.4s infinite !important;
    }

        #chat-widget-root #typing-indicator span:nth-child(2) {
            animation-delay: 0.2s !important;
        }

        #chat-widget-root #typing-indicator span:nth-child(3) {
            animation-delay: 0.4s !important;
        }

@keyframes blink {
    0%, 20% { opacity: 0; }
    50%      { opacity: 1; }
    100%     { opacity: 0; }
}

/* ── Suggestion Chips ──────────────────────────────────────── */
#chat-widget-root #suggestions {
    padding: 0.6rem 1rem !important;
    background: #F8F8F8 !important;
    display: flex !important;
    gap: 0.4rem !important;
    flex-wrap: wrap !important;
    flex-shrink: 0 !important;
}

#chat-widget-root .suggestion-chip {
    background: transparent !important;
    border: 1px solid #C8102E !important;
    border-radius: 40px !important;
    padding: 0.3rem 0.7rem !important;
    font-family: 'Open Sans', 'Outfit', sans-serif !important;
    font-size: 0.7rem !important;
    font-weight: 600 !important;
    color: #C8102E !important;
    cursor: pointer !important;
    transition: all 0.2s !important;
    white-space: nowrap !important;
    line-height: normal !important;
    text-decoration: none !important;
    letter-spacing: normal !important;
    text-transform: none !important;
    display: inline-flex !important;
    align-items: center !important;
    gap: 5px !important;
}

    #chat-widget-root .suggestion-chip .lucide {
        width: 12px !important;
        height: 12px !important;
        stroke: #C8102E !important;
        stroke-width: 2.5 !important;
        fill: none !important;
        flex-shrink: 0 !important;
        transition: stroke 0.2s !important;
    }

    #chat-widget-root .suggestion-chip:hover {
        background: #C8102E !important;
        color: white !important;
    }

    #chat-widget-root .suggestion-chip:hover .lucide {
        stroke: white !important;
    }

/* ── Input Area ────────────────────────────────────────────── */
#chat-widget-root #chat-input-area {
    padding: 0.6rem 0.8rem !important;
    border-top: 1px solid #E0E0E0 !important;
    background: white !important;
    display: flex !important;
    gap: 0.5rem !important;
    align-items: center !important;
    flex-shrink: 0 !important;
}

#chat-widget-root #input-wrapper {
    flex: 1 !important;
    position: relative !important;
    background: #F8F8F8 !important;
    border: 1px solid #E0E0E0 !important;
    border-radius: 40px !important;
    display: flex !important;
    align-items: center !important;
    overflow: hidden !important;
    transition: border-color 0.2s, background 0.2s !important;
    min-width: 0 !important;
}

    #chat-widget-root #input-wrapper:focus-within {
        outline: none !important;
        border-color: #C8102E !important;
        background: white !important;
        box-shadow: none !important;
    }

#chat-widget-root #user-input {
    flex: 1 !important;
    min-width: 0 !important;
    padding: 0.6rem 0.8rem !important;
    background: transparent !important;
    border: none !important;
    outline: none !important;
    color: #333333 !important;
    font-size: 0.8rem !important;
    font-family: 'Open Sans', 'Outfit', sans-serif !important;
    box-shadow: none !important;
    border-radius: 0 !important;
    appearance: none !important;
    -webkit-appearance: none !important;
}

    #chat-widget-root #user-input::placeholder {
        color: #777777 !important;
        opacity: 1 !important;
    }

#chat-widget-root #char-count {
    font-size: 0.65rem !important;
    color: #666666 !important;
    padding-right: 10px !important;
    flex-shrink: 0 !important;
    font-family: 'Open Sans', 'Outfit', sans-serif !important;
    font-weight: normal !important;
}

    #chat-widget-root #char-count.warning {
        color: #C8102E !important;
    }

#chat-widget-root #send-btn {
    width: 40px !important;
    height: 40px !important;
    background: #C8102E !important;
    border: none !important;
    border-radius: 50% !important;
    color: white !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    cursor: pointer !important;
    flex-shrink: 0 !important;
    transition: background 0.2s, transform 0.2s, opacity 0.2s !important;
    box-shadow: none !important;
    padding: 0 !important;
    margin: 0 !important;
    line-height: 1 !important;
    text-decoration: none !important;
    font-size: 0 !important;
}

    #chat-widget-root #send-btn .lucide {
        width: 17px !important;
        height: 17px !important;
        stroke-width: 2.5 !important;
        stroke: white !important;
        fill: none !important;
        transform: translateX(1px) !important;
    }

    #chat-widget-root #send-btn:hover:not(:disabled) {
        background: #A00D24 !important;
        transform: scale(1.02) !important;
    }

    #chat-widget-root #send-btn:active:not(:disabled) {
        transform: scale(0.96) !important;
    }

    #chat-widget-root #send-btn:disabled {
        opacity: 0.45 !important;
        cursor: not-allowed !important;
        transform: none !important;
    }

/* ── Chat Footer ────────────────────────────────────────────── */
#chat-widget-root .footer-note {
    background: #2A1525 !important;
    color: white !important;
    font-size: 0.65rem !important;
    text-align: center !important;
    padding: 0.5rem !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    gap: 6px !important;
    font-family: 'Open Sans', 'Outfit', sans-serif !important;
    font-weight: normal !important;
    letter-spacing: normal !important;
    text-transform: none !important;
}

/* ── Inline Quick Options ──────────────────────────────────── */
#chat-widget-root .quick-options-row {
    display: flex !important;
    flex-wrap: wrap !important;
    gap: 6px !important;
    padding: 2px 0 4px 34px !important;
    align-self: flex-start !important;
    max-width: 100% !important;
}

#chat-widget-root .quick-option-chip {
    background: transparent !important;
    border: 1.5px solid #C8102E !important;
    border-radius: 40px !important;
    padding: 0.3rem 0.75rem !important;
    font-family: 'Open Sans', 'Outfit', sans-serif !important;
    font-size: 0.7rem !important;
    font-weight: 600 !important;
    color: #C8102E !important;
    cursor: pointer !important;
    transition: background 0.2s, color 0.2s, border-color 0.2s !important;
    white-space: nowrap !important;
    line-height: normal !important;
    outline: none !important;
    display: inline-block !important;
    box-shadow: none !important;
    text-decoration: none !important;
    letter-spacing: normal !important;
    text-transform: none !important;
}

    #chat-widget-root .quick-option-chip:hover {
        background: #C8102E !important;
        color: white !important;
    }

/* ── Markdown Rendering ────────────────────────────────────── */
#chat-widget-root .msg.bot p {
    margin: 0 0 0.6em !important;
    color: #333333 !important;
    font-size: 0.8rem !important;
    font-family: 'Open Sans', 'Outfit', sans-serif !important;
}

    #chat-widget-root .msg.bot p:last-child {
        margin-bottom: 0 !important;
    }

#chat-widget-root .msg.bot ul,
#chat-widget-root .msg.bot ol {
    margin: 0.4rem 0 0.2rem 1.2rem !important;
    padding-left: 0 !important;
    color: #333333 !important;
}

#chat-widget-root .msg.bot li {
    margin-bottom: 0.25rem !important;
    line-height: 1.4 !important;
    color: #333333 !important;
}

#chat-widget-root .msg.bot h1,
#chat-widget-root .msg.bot h2,
#chat-widget-root .msg.bot h3 {
    font-family: 'Montserrat', 'Outfit', sans-serif !important;
    color: #2A1525 !important;
    font-weight: 700 !important;
    margin: 0.7em 0 0.3em !important;
    line-height: 1.3 !important;
    text-transform: none !important;
    letter-spacing: normal !important;
}

#chat-widget-root .msg.bot h1 { font-size: 1rem !important; }
#chat-widget-root .msg.bot h2 { font-size: 0.95rem !important; }
#chat-widget-root .msg.bot h3 { font-size: 0.9rem !important; }

    #chat-widget-root .msg.bot h1:first-child,
    #chat-widget-root .msg.bot h2:first-child,
    #chat-widget-root .msg.bot h3:first-child {
        margin-top: 0 !important;
    }

#chat-widget-root .msg.bot strong {
    color: #2A1525 !important;
    font-weight: 700 !important;
}

#chat-widget-root .msg.bot em {
    font-style: italic !important;
    color: inherit !important;
}

#chat-widget-root .msg.bot del {
    opacity: 0.55 !important;
    text-decoration: line-through !important;
}

#chat-widget-root .msg.bot code {
    background: #F3F4F6 !important;
    border: 1px solid #E5E7EB !important;
    color: #C8102E !important;
    padding: 1px 6px !important;
    border-radius: 5px !important;
    font-family: 'Fira Code', 'Courier New', monospace !important;
    font-size: 0.82em !important;
}

#chat-widget-root .msg.bot pre {
    background: #F3F4F6 !important;
    border: 1px solid #E5E7EB !important;
    border-radius: 10px !important;
    padding: 10px 12px !important;
    margin: 0.5em 0 !important;
    overflow-x: auto !important;
    font-size: 0.8em !important;
}

    #chat-widget-root .msg.bot pre code {
        background: none !important;
        border: none !important;
        padding: 0 !important;
        color: #333333 !important;
    }

#chat-widget-root .msg.bot blockquote {
    margin: 0.5rem 0 !important;
    padding: 0.6rem 0.8rem !important;
    background: #F8F9FC !important;
    border-left: 4px solid #C8102E !important;
    border-radius: 8px !important;
    font-style: italic !important;
    color: #2C3E50 !important;
    font-size: 0.8rem !important;
}

#chat-widget-root .msg.bot hr {
    border: none !important;
    border-top: 1px solid #E0E0E0 !important;
    margin: 0.6em 0 !important;
    background: none !important;
}

#chat-widget-root .msg.bot a {
    color: #C8102E !important;
    font-weight: 700 !important;
    text-decoration: underline !important;
    word-break: break-all !important;
}

    #chat-widget-root .msg.bot a:hover {
        color: #A00D24 !important;
    }

    #chat-widget-root .msg.bot a::after {
        content: none !important;
    }

/* Tables */
#chat-widget-root .msg.bot .table-wrap {
    overflow-x: auto !important;
    margin: 0.6rem 0 !important;
    border-radius: 12px !important;
    border: none !important;
}

#chat-widget-root .msg.bot table {
    border-collapse: separate !important;
    border-spacing: 0 !important;
    width: 100% !important;
    font-size: 0.7rem !important;
    border-radius: 12px !important;
    overflow: hidden !important;
    box-shadow: 0 1px 2px rgba(0, 0, 0, 0.05) !important;
    background: white !important;
    table-layout: fixed !important;
}

#chat-widget-root .msg.bot th,
#chat-widget-root .msg.bot td {
    border: 1px solid #E2E8F0 !important;
    padding: 8px 10px !important;
    text-align: left !important;
    vertical-align: top !important;
    word-break: break-word !important;
}

#chat-widget-root .msg.bot th {
    background: #2A1525 !important;
    color: white !important;
    font-weight: 600 !important;
    font-size: 0.75rem !important;
}

#chat-widget-root .msg.bot td {
    background: #FFFFFF !important;
    color: #333333 !important;
}

#chat-widget-root .msg.bot tr:hover td {
    background: #F9FAFB !important;
}

#chat-widget-root .msg.bot td ul,
#chat-widget-root .msg.bot td ol {
    margin: 0 0 0 1rem !important;
}

#chat-widget-root .msg.bot li input[type="checkbox"] {
    margin-right: 6px !important;
    accent-color: #C8102E !important;
    pointer-events: none !important;
}

/* ── Appointment Picker ────────────────────────────────────── */
#chat-widget-root .apt-wrap {
    display: flex !important;
    flex-direction: column !important;
    gap: 8px !important;
}

#chat-widget-root .apt-intro {
    margin: 0 0 4px !important;
    font-size: 0.8rem !important;
    color: #333 !important;
}

#chat-widget-root .apt-days {
    display: flex !important;
    flex-direction: column !important;
    gap: 10px !important;
}

#chat-widget-root .apt-day {
    background: #FFFFFF !important;
    border: 1px solid #E0E0E0 !important;
    border-radius: 12px !important;
    padding: 10px 12px !important;
}

#chat-widget-root .apt-day-header {
    font-size: 0.72rem !important;
    font-weight: 600 !important;
    color: #555 !important;
    margin-bottom: 5px !important;
    text-transform: uppercase !important;
    letter-spacing: 0.03em !important;
}

#chat-widget-root .apt-slots {
    display: flex !important;
    flex-wrap: wrap !important;
    gap: 6px !important;
}

#chat-widget-root .apt-slot {
    background: transparent !important;
    border: 1.5px solid #C8102E !important;
    border-radius: 40px !important;
    color: #C8102E !important;
    font-size: 0.75rem !important;
    font-weight: 600 !important;
    padding: 5px 14px !important;
    cursor: pointer !important;
    transition: background 0.15s, color 0.15s !important;
    font-family: inherit !important;
}

#chat-widget-root .apt-slot:hover {
    background: #C8102E !important;
    color: #fff !important;
}

#chat-widget-root .apt-slot.selected {
    background: #C8102E !important;
    color: #fff !important;
}

#chat-widget-root .apt-confirm {
    display: none !important;
    align-items: center !important;
    gap: 6px !important;
    font-size: 0.72rem !important;
    color: #2e7d32 !important;
    margin-top: 4px !important;
}

#chat-widget-root .apt-confirm.visible {
    display: flex !important;
}

@keyframes fadeUp {
    from { opacity: 0; transform: translateY(5px); }
    to   { opacity: 1; transform: translateY(0); }
}

/* ── Responsive (standalone) ───────────────────────────────── */
@media (max-width: 550px) {
    #chat-widget-root #chat-container {
        width: 88vw !important;
        max-width: 370px !important;
        height: 70vh !important;
        max-height: 580px !important;
        border-radius: 20px !important;
    }

    #chat-widget-root #chat-header {
        padding: 0.75rem 0.9rem 0.55rem !important;
    }

    #chat-widget-root .header-name {
        font-size: 0.8rem !important;
    }

    #chat-widget-root .msg-time {
        margin-left: 30px !important;
    }

    #chat-widget-root .msg-row.user .msg-time {
        margin-right: 30px !important;
    }
}

@media (max-width: 420px) {
    #chat-widget-root #chat-container {
        height: 65vh !important;
        max-height: 530px !important;
        max-width: 340px !important;
    }
}

/* ============================================================
   Floating widget launcher
   ============================================================ */

#chat-widget-root {
    position: fixed !important;
    right: 30px !important;
    bottom: 160px !important;
    z-index: 9999 !important;
    font-family: 'Open Sans', 'Outfit', sans-serif !important;
}

    #chat-widget-root #chat-toggle-btn {
        width: 72px !important;
        height: 72px !important;
        background: #C8102E !important;
        border: none !important;
        border-radius: 24px !important;
        color: #FFFFFF !important;
        box-shadow: 0 6px 14px rgba(0, 0, 0, 0.12) !important;
        display: flex !important;
        align-items: center !important;
        justify-content: center !important;
        cursor: pointer !important;
        transition: background 0.2s ease, transform 0.2s ease, box-shadow 0.2s ease, opacity 0.2s ease, visibility 0.2s ease !important;
        animation: chatLauncherShake 8s infinite ease-in-out !important;
        position: relative !important;
        overflow: hidden !important;
        padding: 0 !important;
        margin: 0 !important;
        font-size: 0 !important;
        line-height: 1 !important;
        text-decoration: none !important;
        outline: none !important;
    }

    #chat-widget-root #chat-toggle-btn:hover {
        background: #A00D24 !important;
        transform: translateY(-2px) !important;
        animation: none !important;
    }

    #chat-widget-root #chat-toggle-btn .lucide {
        width: 24px !important;
        height: 24px !important;
        stroke-width: 2 !important;
        stroke: white !important;
        fill: none !important;
    }

    #chat-widget-root #chat-toggle-btn::before {
        content: '' !important;
        position: absolute !important;
        top: 0 !important;
        left: -100%;
        width: 100% !important;
        height: 100% !important;
        background: linear-gradient(90deg, transparent, rgba(255, 255, 255, 0.25), transparent) !important;
        transform: skewX(-20deg) !important;
        animation: shine 3s infinite ease-in-out !important;
        pointer-events: none !important;
        z-index: 1 !important;
    }

@keyframes shine {
    0%   { left: -100%; }
    20%  { left: 100%; }
    100% { left: 100%; }
}

#chat-widget-root #chat-minimize-btn {
    display: flex !important;
}

/* Floating panel */
#chat-widget-root #chat-container {
    position: absolute !important;
    right: 0 !important;
    bottom: 70px !important;
    width: 390px !important;
    height: 610px !important;
    max-width: calc(100vw - 40px) !important;
    max-height: calc(100vh - 110px) !important;
    transform-origin: bottom right !important;
    transition: opacity 0.2s ease, visibility 0.2s ease, transform 0.2s ease !important;
}

/* Closed by default */
#chat-widget-root:not(.is-open) #chat-container {
    opacity: 0 !important;
    visibility: hidden !important;
    pointer-events: none !important;
    transform: scale(0.95) !important;
}

/* Open state */
#chat-widget-root.is-open #chat-container {
    opacity: 1 !important;
    visibility: visible !important;
    pointer-events: auto !important;
    transform: scale(1) !important;
}

#chat-widget-root.is-open #chat-toggle-btn {
    opacity: 1 !important;
    visibility: visible !important;
    pointer-events: auto !important;
    animation: chatLauncherShake 8s infinite ease-in-out !important;
}

@keyframes chatLauncherShake {
    0%, 87.5% { transform: translateX(0); }
    89%        { transform: translateX(-13px); }
    92%        { transform: translateX(13px); }
    94%        { transform: translateX(-8px); }
    96%        { transform: translateX(8px); }
    98%        { transform: translateX(-3px); }
    100%       { transform: translateX(0); }
}

/* ── Sleep / Peek mode ─────────────────────────────────────── */
#chat-widget-root.smooth-reset {
    transition: bottom 0.25s cubic-bezier(0.2, 0.9, 0.4, 1.1), right 0.25s cubic-bezier(0.2, 0.9, 0.4, 1.1), transform 0.3s ease-out !important;
}

#chat-widget-root.peek {
    cursor: pointer !important;
    transition: transform 0.3s ease-out !important;
}

    #chat-widget-root.peek #chat-toggle-btn {
        opacity: 1 !important;
        visibility: visible !important;
        pointer-events: auto !important;
        animation: none !important;
    }

    #chat-widget-root.peek #chat-container {
        opacity: 0 !important;
        visibility: hidden !important;
        pointer-events: none !important;
        transform: scale(0.95) !important;
    }

/* ── ZZZ animation ─────────────────────────────────────────── */
#chat-widget-root .chat-zzz {
    position: absolute !important;
    bottom: 62px !important;
    right: 0 !important;
    width: 56px !important;
    display: none !important;
    flex-direction: column !important;
    align-items: center !important;
    justify-content: center !important;
    pointer-events: none !important;
    z-index: 10 !important;
    white-space: nowrap !important;
    font-family: 'Montserrat', 'Outfit', sans-serif !important;
    font-weight: 800 !important;
}

#chat-widget-root.peek .chat-zzz {
    display: flex !important;
}

#chat-widget-root .zzz-letter {
    font-size: 4px;
    opacity: 0;
    animation: zigzagFloat 5s infinite ease-out !important;
    color: #C8102E !important;
    text-shadow: none !important;
    line-height: 1 !important;
}

    #chat-widget-root .zzz-letter:nth-child(1) { animation-delay: 0s !important; }
    #chat-widget-root .zzz-letter:nth-child(2) { animation-delay: 0.6s !important; }
    #chat-widget-root .zzz-letter:nth-child(3) { animation-delay: 1.2s !important; }

@keyframes zigzagFloat {
    0%   { opacity: 0;   transform: translateY(5px)   translateX(0)   scale(0.6); font-size: 4px; }
    20%  { opacity: 1;   transform: translateY(0)     translateX(-3px) scale(1);   font-size: 6px; }
    40%  { opacity: 0.9; transform: translateY(-8px)  translateX(4px)  scale(1.1); font-size: 8px; }
    60%  { opacity: 0.8; transform: translateY(-16px) translateX(-3px) scale(1.2); font-size: 10px; }
    80%  { opacity: 0.4; transform: translateY(-22px) translateX(2px)  scale(1.3); font-size: 11px; }
    100% { opacity: 0;   transform: translateY(-28px) translateX(0)   scale(1.4); font-size: 12px; }
}

/* ── Message wrapper (JS-rendered messages) ────────────────── */
#chat-widget-root .message-wrapper {
    display: flex !important;
    flex-direction: column !important;
    max-width: 90% !important;
    animation: fadeUp 0.2s ease !important;
}

    #chat-widget-root .message-wrapper.user { align-self: flex-end !important; }
    #chat-widget-root .message-wrapper.bot  { align-self: flex-start !important; }

#chat-widget-root .message-row {
    display: flex !important;
    align-items: flex-start !important;
    gap: 0.5rem !important;
}

#chat-widget-root .message-wrapper.user .message-row {
    flex-direction: row-reverse !important;
}

#chat-widget-root .avatar {
    width: 28px !important;
    height: 28px !important;
    border-radius: 12px !important;
    background: #E2E8F0 !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    flex-shrink: 0 !important;
    font-size: 0.7rem !important;
    color: #2A1525 !important;
}

#chat-widget-root .bot-avatar {
    background: #C8102E !important;
    color: white !important;
}

#chat-widget-root .user-avatar {
    background: #E2E8F0 !important;
    color: #2A1525 !important;
}

#chat-widget-root .bubble {
    background: #FFFFFF !important;
    border: 1px solid #E0E0E0 !important;
    border-radius: 16px !important;
    padding: 0.5rem 0.8rem !important;
    font-size: 0.8rem !important;
    line-height: 1.45 !important;
    max-width: 100% !important;
    overflow-x: hidden !important;
    word-wrap: break-word !important;
    color: #333333 !important;
    font-family: 'Open Sans', 'Outfit', sans-serif !important;
}

#chat-widget-root .message-wrapper.user .bubble {
    background: #2A1525 !important;
    border: none !important;
    color: white !important;
}

#chat-widget-root .timestamp {
    font-size: 0.55rem !important;
    margin-top: 3px !important;
    margin-left: 34px !important;
    opacity: 0.7 !important;
    color: #666 !important;
    font-family: 'Open Sans', 'Outfit', sans-serif !important;
    font-weight: normal !important;
}

#chat-widget-root .message-wrapper.user .timestamp {
    text-align: right !important;
    margin-left: 0 !important;
    margin-right: 34px !important;
}

#chat-widget-root .message-content {
    word-wrap: break-word !important;
    color: #333333 !important;
    font-size: 0.8rem !important;
    font-family: 'Open Sans', 'Outfit', sans-serif !important;
    line-height: 1.45 !important;
}

    #chat-widget-root .message-content ul,
    #chat-widget-root .message-content ol {
        margin: 0.4rem 0 0.2rem 1.2rem !important;
        padding-left: 0 !important;
        color: #333333 !important;
    }

    #chat-widget-root .message-content li {
        margin-bottom: 0.25rem !important;
        line-height: 1.4 !important;
        color: #333333 !important;
    }

    #chat-widget-root .message-content strong {
        font-weight: 700 !important;
        color: inherit !important;
    }

    #chat-widget-root .message-content em {
        font-style: italic !important;
        color: inherit !important;
    }

    #chat-widget-root .message-content a {
        color: #C8102E !important;
        font-weight: 700 !important;
        text-decoration: underline !important;
        word-break: break-all !important;
    }

    #chat-widget-root .message-content blockquote {
        margin: 0.5rem 0 !important;
        padding: 0.6rem 0.8rem !important;
        background: #f8f9fc !important;
        border-left: 4px solid #C8102E !important;
        border-radius: 8px !important;
        font-style: italic !important;
        color: #2c3e50 !important;
        font-size: 0.8rem !important;
    }

    #chat-widget-root .message-content table {
        border-collapse: separate !important;
        border-spacing: 0 !important;
        width: 100% !important;
        margin: 0.6rem 0 !important;
        font-size: 0.7rem !important;
        border-radius: 12px !important;
        overflow: hidden !important;
        box-shadow: 0 1px 2px rgba(0, 0, 0, 0.05) !important;
        background: white !important;
        table-layout: fixed !important;
    }

    #chat-widget-root .message-content th,
    #chat-widget-root .message-content td {
        border: 1px solid #e2e8f0 !important;
        padding: 8px 10px !important;
        text-align: left !important;
        vertical-align: top !important;
        word-break: break-word !important;
    }

    #chat-widget-root .message-content th {
        background: #2A1525 !important;
        color: white !important;
        font-weight: 600 !important;
        font-size: 0.75rem !important;
    }

    #chat-widget-root .message-content td {
        background: #FFFFFF !important;
        color: #333333 !important;
    }

    #chat-widget-root .message-content tr:hover td {
        background: #f9fafb !important;
    }

@media (max-width: 768px) {

    #chat-widget-root #chat-toggle-btn {
        width: 64px !important;
        height: 64px !important;
        border-radius: 16px !important;
    }

    #chat-widget-root {
        right: 35px !important;
    }
}

@media (max-width: 628px) {

    #chat-widget-root #chat-toggle-btn {
        width: 48px !important;
        height: 48px !important;
        border-radius: 14px !important;
    }

    #chat-widget-root {
        right: 28px !important;
        bottom: 100px !important;
    }
}

/* ── Responsive (widget) ───────────────────────────────────── */
@media (max-width: 550px) {
    #chat-widget-root {
        right: 16px !important;
        bottom: 16px !important;
    }


    #chat-widget-root #chat-container {
        width: 88vw !important;
        max-width: 370px !important;
        height: 70vh !important;
        max-height: 580px !important;
        bottom: 66px !important;
    }

    #chat-widget-root.peek {
        transform: translateX(38px) !important;
    }
}

@media (max-width: 420px) {
    #chat-widget-root #chat-container {
        width: calc(100vw - 32px) !important;
        height: 65vh !important;
        max-height: 530px !important;
    }
}