Program Courses
PC14 / Managing and Maintaining PCs (A+): Part 1
This course is the first of two courses that cover the general installation, maintenance and management of computer hardware and software resources. This first course focuses on the hardware resources that make up a computer system course will align to the Comptia A+ learning objectives. Students will learn about the operation of microcomputer systems, the various hardware components that makeup a computer system and how to troubleshoot common hardware problems.
ITC4 / Introduction to Computers
This course is a broad-based introduction to using a personal computer. It teaches the fundamentals of an operating system and the most popular application software including word processing, spreadsheets, and presentations. You will also learn about the Internet, Web browsers, electronic mail and antivirus software. The course is based on the Windows 7 operating system, Microsoft office 2013 and a variety of popular software programs for the Internet-related and security-related applications
SSS4 / Student Success Strategies
Students will gain a better understanding of themselves through an exploration of their personal attributes, transferable skills and learning styles. This course will introduce techniques for time, conflict, and stress management and develop interpersonal communication skills. Fundamental study and motivation skills will be covered, preparing students to excel in their program of choice.
MSP4 / Microsoft PowerPoint
This course introduces the students to presentation development and design with Microsoft PowerPoint 2013. Relying very heavily on a hands-on practical training approach, students learn by doing through skills based simulations, training and assessments. The course starts with an overview of Microsoft PowerPoint 2013 where you will learn about the common views, features, tools and the environment of PowerPoint. The course then focuses on the core processes of development and design of robust PowerPoint presentations and enhancing the presentations with the rich media tools offered by PowerPoint. Students will learn to use the PowerPoint templates, outlines and themes to design the presentation and then populate the slides with the various content items such as images, shapes, WordArt, SmartArt transitions, and other enhancements.
MKTG1064 / Specialized Marketing Sectors and Global Marketing
This is the final module of the marketing courses. Having understood the various strategic aspects of marketing, it is time for the student to get an insight into some of the specialized areas of marketing, which are not normally covered in regular marketing courses. These areas are services marketing, marketing in a not-for-profit environment, and global marketing. Services occupy the majority share in Canada’s economy. Not-for-profit businesses form a huge sector and in this era of globalization, marketing professionals cannot ignore international marketing. This module gives the students an insight into the unique features of these important sectors.
WRL6 / Wireless
This course covers WLAN fundamentals, including technologies, standards, topologies, security, and deployment considerations. Students will explore the installation of the basic Cisco wireless LANs, including architectural components, configuration, modes, discovery/association, roaming, and verification. The course will then explore the installation of wireless clients, including client WLAN configuration, common wireless supplicants such as Macintosh, Intel Wireless Pro, Windows, iOS, and Android, and the basic AnyConnect configuration parameters, and CCX capabilities.
PRAC210 / Practicum
This program includes a practicum component which consists of work at a job site. The practicum work experience is a mandatory diploma requirement and the business organization does not pay for the services of the student during the practicum.
CES4 / Career & Employment Strategies
This course builds on the skills learned in the Student Success Strategies course. It provides information on how to use the communication skills learned in order to make a successful presentation to a prospective employer. Students also learn how to uncover the hidden job market and identify employment opportunities. Self-assessment during this course allows students to identify their personal skills that are transferable to the workplace and to describe these skills to a prospective employer. Students are videotaped during a mock interview and participate in the analysis of their performance in the “interview”.
SHPO / SharePoint Administration
Students will learn to use Windows SharePoint Services 3.0 as a collaborative tool that allows you to share and organize documents, contacts, and calendars; create polls; moderate the content of lists and share libraries. Students will learn to install configure and deploy Windows SharePoint and build and configure SharePoint Services Topology. Finally students will learn to administer, monitor and implement SharePoint security.
W744 / Securing Windows Server 2016
This course provides students with the skills and knowledge needed to secure a Windows Server 2016 implementation. The course will explore the configuration of disk and file encryption, the implementation of malware protection, Windows Firewall and security baselines. The course will cover the securing of network traffic, the implementation of Privilege Access Management and administration as well advanced audit policies and services. After installing and configuring Microsoft Advanced Threat Analytics, students will learn to work with the Operations Management Suite to determine threat detection solutions. Students will also learn to secure a Application Development Server workload and implement a secure files services infrastructure with dynamic access control. The course is intended to align with the objectives of the Microsoft 70-744 MCSE certification exam.
LX1O / Linux Fundamentals
In this course, the student will learn to install, and maintain a Linux system. The student will configure and use graphical user interfaces (GUIs), use Linux commands to manage files and file systems, administer users, groups, permissions and attributes. The student will learn to work with Linux scripts, services, processes and schedule tasks. Students will be able to set up Linux client side networking and printing services as well as File Sharing services. Finally students will enable and administer Linux and Windows integration tools and learn to compile and install software on a Linux system.
CWDO / Configuring Windows Devices
This course will provide the students with skills necessary to deploy, configure and support Windows apps, resources and devices. Students will learn how to support the Windows Store and Cloud Apps, Mobility options and devices using Microsoft Intune. The course will explore the configuration of settings to support data storage and security, remote connections, resources, desktop apps, updates and mobility options with Azure RemoteApp. Finally, students will be able to configure system recovery and file recovery settings and manage system updates. The course is intended to align with the objectives of the Microsoft 70-697 MCSA and MCSE certification exam.
WNDX / Configuring a Windows Client Operating System
This course covering Windows 10 is the first step in pursuing Microsoft’s premiere certifications. In addition, skills learned in this course will give students a foundation to build on in Windows Server courses. Topics include installing Windows 10, performing post-installation configuration, implementing Windows in an enterprise environment, configuring networking, storage, data access, implementing applications, configuring updates, monitoring and remote management, configuring system recovery, authorization and authentication.
W742 / Identity with Windows Server 2016
Identity with Windows Server 2016 is the third of the MCSA courses that covers the administering and configuring of Active Directory infrastructure under Windows Server 2016. The course will cover the installation and configuration of domain controllers followed by the creation and management of active directory users, computers, groups and organizational units. Students will learn to configure Service Authentication and account policies, group policies and objects and settings. Students will also explore the installation and configuration of Active Directory Certificate services and Active Directory Federation services. The course is intended to align with the objectives of the Microsoft 70-742 MCSA and MCSE certification exam.
W741 / Networking with Windows Server 2016
Networking with Windows Server 2016 is the second of the MCSA courses. This course covers the implementation and configuration of networking services under Windows server 2016. The course will cover the implementation of IPv4 and IPv6 addressing as well as the installation of the various networking services and servers such as DNS, DHCP and IPAM. Students will learn to implement Virtual Private Networks and DirectAccess solutions as well as the implementation of Network Policy Server (NPS) and authentication. The course will explore the implementation of Distributed File System and Branch Office solutions. This course is intended to align with the objectives of the Microsoft 70-741 MCSA and MCSE certification exam.
CAB4 / Computerized Accounting with Sage 50 Level II
Students transfer their knowledge from Accounting Fundamentals and learn how to apply these concepts in a computerized environment using Sage 50. Some topics covered in this module include setting up a computerized accounting system, computerized journals and ledgers, income statements and balance sheets, as well as customer accounts.
MKTG1014 / Marketing Essentials
This is the first course in the marketing program. It gives the students a basic idea about marketing. It gives the student a concept of what contemporary marketing is and goes on to explain the external environments that affect marketing. It also deals with the fundamentals of marketing intelligence, the starting point of any professional marketing project.
MKTG1024 / Buyer Behaviour and Market Segmentation
Going a little deeper into marketing, this course starts giving the students some ideas about how buyers behave. It then goes on to explain how business customers behave as opposed to consumers and covers several types of business customers. It teaches the students with practical examples, how to segment their markets, and discusses various segmentation strategies.
MKTG1034 / Strategic Marketing Management
This third module of the marketing program is all about marketing strategies and marketing management. The students start by learning about strategic marketing planning and then navigate into product strategies and product management. Later they deal with pricing strategies and price management. This is a forty-hour module as opposed all other marketing modules, which are twenty hours.
MKTG1044 / Distribution Strategies and Retail Marketing
This is the fourth course in the marketing program. Having done strategic marketing planning on the product side and the pricing side during the last module, the student now ventures into distribution and supply chain management. The student also goes into the specialised area of retailing and learns a lot about the nuances of retail marketing.
MKTG1054 / Integrated Marketing Communications & Promotional Strategies
This fifth module is focused on marketing communications. It introduces the students to traditional methods such media advertising and then takes them into modern and emerging trends. The module covers a wide range of communicational aspects that include public relations, personal selling and experiential marketing.
BAM199 / Practicum
This module is for course credits but has no grade. Students will be placed in actual work places related to their field of study and will be expected to act as a regular employee in order to gain the valuable real-world experience that so many employers seek. Students are encouraged to find their own work experience placement; however, once placed, continuation in that placement is mandatory.
CAA4 / Computerized Accounting with Sage 50 Level I
Students transfer their knowledge from Accounting Fundamentals and learn how to apply these concepts in a computerized environment using Sage 50. Some topics covered in this module include setting up a computerized accounting system, computerized journals and ledgers, income statements and balance sheets, as well as customer accounts.
BF1O / Bookkeeping & Financial Accounting Level I
This course is an introduction to the fundamental principles and practices of accounting as a device for reporting business activity. It provides the student with an understanding of the underlying theory and principles of accounting. The construction of financial statements as they evolve from business transactions and records is emphasized using the rules of double-entry bookkeeping. In addition, adjusting journal entries and everyday transactions for both service and retail businesses are recorded coupled with the preparation of basic financial statements.
EBW4 / Effective Business Writing
The workplace of the twenty-first century demands excellent communications skills. The focus of this course is on learning writing techniques that ensure effective business communication.
B1075R / Customer Relations and Interpersonal Skills
In business, as in other interpersonal contact, the impression formed in the first 10 to 15 seconds is crucial to the success of the relationship. The importance of the customer and of customer relations to business success is examined through case studies and role-playing. Students will learn relevant theories of human behavior and how they may be applied to improve customer relations.
FCMO / Fundamentals of Computers
This course presents an introductory look at Windows 7 and its interface, tools and features. You will learn about the fundamentals of navigating and personalizing the interface, organizing files and folders, using media devices, and searching for information. This course relies heavily on practical hands-on activities that allow you to learn the concepts by practicing them on a regular basis.
OSK4 / Office Skills
The daily routines of a modern business office are examined, and the skills necessary to assist in the smooth operation of the office are presented in this course. A variety of presentation methods may be used including lecture, discussion, role plays, case studies and work simulations.
VSOO / Visio
IT professionals are constantly working with a variety of diagrams from basic flowcharts to floor plans and Network diagrams. This Introduction to Microsoft Visio course is designed for students who are new to Visio and who will be using Microsoft Visio to create basic workflows and perform end-to-end flowcharting and diagrams. Students will learn about the tools and features of Visio and apply the skills to create a variety of diagrams on a scale from the basic organizational charts and flowcharts to the more complex workflow diagrams and network diagrams.
SCPO / Security+
This course explores the issues related to computer and network security and its implications. Students will learn to recognize security threats and ramifications and identify sources of security threats and major areas of vulnerability. The course will examine ways to detect and neutralize system and network security threats, implement security protection procedures and practices. Methods of security disaster recovery will also be explored in this course.
ICNO / Interconnecting Cisco Network Devices
This course explores the configuration and administration of common Cisco Network devices. Students will learn about layered Internetwork communication, protocols and standards and how to plan and design Internetworked LANs and WANs. This course will allow the students to work with the Cisco Internetwork Operating System (IOS) in a simulated environment. Students will learn to implement and manage Cisco routers and switches.
INN8 / Introduction to Internetworking
This course explores the fundamental concepts in internetworking. The focus of this course is TCP/IP. Students will explore the DOD and OSI reference models and learn to identify TCP/IP protocol suite components and implement IP addressing and Subnet masks. Students will learn about name resolution and TCP/IP naming services and how to navigate the Cisco IOS interface and perform basic operations on Cisco routers and switches.
W740 / Installation, Storage, and Compute with Windows Server 2016
Installation Storage and Compute with Windows Server 2016 is the first of the MCSA courses. This course covers the installation and configuration of Windows Server 2016 and its services. Students will learn to configure disks and volumes, implement server storage, create, manage and maintain server images for deployment and configure virtualization with Hyper-V. The course will also explore the deployment of Windows containers and the implementation of failover clustering and high availability disaster recovery options. Students will learn to implement Network Load Balancing and monitor server installations. The course is intended to align with the objectives of the Microsoft 70-740 MCSA and MCSE certification exam.
NWPO / Network+
The Network+ course will provide students with an introduction to the theory of networks. Students will learn basic networking concepts relating to the types of networks, general networking components, specialized hardware and software associated with networks, and how to setup and configure networks. Students will also learn about network security, wireless networks as well as Voice over IP network capabilities.
MSW4 / Microsoft Word
This course introduces the students to word processing with Microsoft Word 2013. Relying very heavily on a hands-on practical training approach, students learn by doing through skills based simulations, training, and assessments. The course starts with an overview of Microsoft Office 2013 where you will learn about the common features of the Office applications and file management fundamentals. The course then focuses on the core features of Microsoft Word where students learn proper document formatting, organization and editing using the tools and features of the ribbon. The course will then continue with more advanced topics such as working with tables, lists, objects, templates, footnotes and endnotes, and mail merges. Finally the course will explore the collaboration features of Word 2013 that allow users to share and collaborate on documents through the use of track changes, sharing, and reviewing and the use of SkyDrive.
MSE4 / Microsoft Excel
This course introduces the students to spreadsheets with Microsoft Excel 2013. Relying very heavily on a hands-on practical training approach, students learn by doing through skills based simulations, training, and assessments. The course starts with an overview of spreadsheets and how to use the common features and functions of Microsoft Excel. The course then focuses on the core features of Microsoft Excel where students learn how to enter and format data and use the various functions and formulas to manage and manipulate the data. The course will then continue with more advanced topics such as performing quantitative analysis with logical, lookup, and various mathematical and financial functions. Depicting data visually is an important feature of Excel. Students will learn how to work with charts in Excel to produce a variety of different charts based on data housed in a spreadsheet. Finally, students will learn to handle large volumes of data with data sets and tables.
PWSO / PowerShell
In this course, students will learn to use PowerShell scripting to automate the common tasks and administrative jobs that can be applied on the client or server version of Windows. The course starts with an introduction to the PowerShell language and scripting environment and then proceeds to a thorough explanation of creating functional scripts that can be used for performing common tasks that involve working with files, Internet-connected scripts, user interaction, and solving tasks in systems and enterprise management deployments such as working with Active Directory and the file system.
PC24 / Managing and Maintaining PCs (A+): Part 2
This course is the second of two consecutive courses that align to the Comptia A+ certification requirements. This course focuses on the software installation, configuration and troubleshooting as well as system security. Students will gain an understanding of the various network models, standards and protocols. Students will install configure and troubleshoot operating system software as well as application software packages. Finally the course will explore security issues involving software installations.
