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Main Programs and Courses Business Programs Human Resources Professional

Human Resources Professional

An engaged, well-utilized staff is the cornerstone of any successful business. Human resource professionals are responsible for recruiting, retaining, supporting and energizing employees so that businesses can thrive.
 
Vancouver Career College's Human Resources Professional diploma program teaches students to be an important part of any Human Resources team. The program focuses on practical human resources skills such as adhering to federal employment legislation, developing and administering a compensation and benefits program, attracting and retaining staff, and communication skills. Students also study staff management, conflict resolution, and computer and office skills.
 
Students put their classroom training into practice as part of a practicum at a real-world workplace.

 

Admission Requirements

High school graduation or equivalent* OR mature student status**.

*From an English language teaching institution.
**19 years of age upon starting classes, and pass college’s admissions test.

This program has been approved by the registrar of the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education, Skills and Training.


This program is 37 weeks in length.
  • Office Administrator
  • Human Resources Assistant
  • Industrial Relations Officer
  • Recruitment Officer
  • Placement Officer
  • Staffing Officer
  • Staffing Analyst
  • Business Owner

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Program Courses
SSS4 / Student Success Strategies
Students will gain a better understanding of themselves through an exploration of their personal attributes, transferable skills and learning styles. This course will introduce techniques for time, conflict, and stress management and develop interpersonal communication skills. Fundamental study and motivation skills will be covered, preparing students to excel in their program of choice.
H1504 / Training and Development
This module helps students understand the role and importance of training and development within an organization. Skills taught include needs analyses, designing a training program, conducting performance appraisals, and working within an existing training and development framework to maximize staff training potential.
HRP199 / Practicum
This module is for course credits but has no grade. Students will be placed in actual work paces related to their field of study and will be expected to act as a regular employee in order to gain the valuable real-world experience that so many employers seek. Students are encouraged to find their own work experience placement; however, once placed, continuation in that placement is mandatory.
H1204 / Leadership and Change
This module will give students the skills and knowledge necessary to resolve conflict in the workplace between individuals and between groups of individuals. Skills learned will include negotiation, communication, listening skills, problem solving, and decision making.
B1075R / Customer Relations and Interpersonal Skills
In business, as in other interpersonal contact, the impression formed in the first 10 to 15 seconds is crucial to the success of the relationship. The importance of the customer and of customer relations to business success is examined through case studies and role-playing. Students will learn relevant theories of human behavior and how they may be applied to improve customer relations.
H1004 / Organizational Behaviour
In this module, students will be introduced to the concepts of individual and group behaviour, the challenges of the workplace environment, how to manage groups and teams, how to maximize efficiency in the workplace, and how to manage change.
H1304 / Staffing
This module will deal with the role of the Human Resources department in attracting and retaining quality staff. The hiring process will be discussed in detail and the student will learn how to manage excess or shortage of staff.
H1704 / Employment Legislation
This module gives student a background in the Employment Standards Act and Human Rights legislation.
FCMO / Fundamentals of Computers
This course presents an introductory look at Windows 7 and its interface, tools and features. You will learn about the fundamentals of navigating and personalizing the interface, organizing files and folders, using media devices, and searching for information. This course relies heavily on practical hands-on activities that allow you to learn the concepts by practicing them on a regular basis.
H1104 / Introduction to Human Resources
This module will introduce students to the role of the Human Resources officer and assistant, the expectations placed on the Human Resources department, and the ethical and legal issues relevant to Human Resources.
LAA199 / Practicum
This program includes a practicum component consisting of work at a job site. This practicum work experience is a mandatory diploma requirement and the business organization does not pay for the services of the student during the practicum.
BCA4 / Business Computer Applications
The first component of this course is designed to introduce students to basic computer literacy through familiarization with the components that make up a computer. Students will also look at the Windows operating system to learn how to manage a computer on a regular basis. The second component of this course will teach the basic skills required to work with a variety of business documents including the following MS Office Products Word, Excel and PowerPoint. The third and final component is designed to introduce students to considerations for living online. Students will look at what the Internet is and how email has made a huge impact on communicating with others, as well as look at how to find information on the Internet and avoid risk to personal security while online.
CES4 / Career & Employment Strategies
This course builds on the skills learned in the Student Success Strategies course. It provides information on how to use the communication skills learned in order to make a successful presentation to a prospective employer. Students also learn how to uncover the hidden job market and identify employment opportunities. Self-assessment during this course allows students to identify their personal skills that are transferable to the workplace and to describe these skills to a prospective employer. Students are videotaped during a mock interview and participate in the analysis of their performance in the “interview”.
EBW4 / Effective Business Writing
The workplace of the twenty-first century demands excellent communications skills. The focus of this course is on learning writing techniques that ensure effective business communication.
LAW2024 / Corporate and Commercial Law
Students are introduced to the incorporation and organization of a British Columbia company. There will be an overview of the British Columbia Business Corporation Act (by which the BC Company Act was repealed), the Society Act, the Canada Business Corporations Act and the Canada Corporations Act. Guidelines and procedures for selecting a corporate name are covered. Student understanding of corporate by-laws and corporate structure is built, along with the typical requirements of corporate meetings, minutes, resolutions and the duties of directors and officers. Students use legal precedents to prepare articles of incorporation and corporate by-laws. Experience is gained with routine filings and resolutions. Students learn how to set up and maintain corporate records (Records Book as well as the transitions to the new Business Corporations Acts). Corporate securities, records and changes are also covered.
LAW2034 / Criminal Law and Evidence
In this introductory course, students learn about the nature, purpose, scope, sources and basic principles of criminal law. The Criminal Code of Canada and the Charter of Rights and Freedoms are discussed. Students review the basic elements of a criminal offence and the practical procedures utilized throughout a client's arrest, trial, sentencing and appeal. Jurisdictional issues are presented, along with the process for jury election. There will also be a discussion of evidence.
H1604 / Labour Relations
This module covers union history, managing in a union environment, the Human Resources Code, union relations, collective bargaining, and recent developments in labour relations.
MSE4 / Microsoft Excel
This course introduces the students to spreadsheets with Microsoft Excel 2013. Relying very heavily on a hands-on practical training approach, students learn by doing through skills based simulations, training, and assessments. The course starts with an overview of spreadsheets and how to use the common features and functions of Microsoft Excel. The course then focuses on the core features of Microsoft Excel where students learn how to enter and format data and use the various functions and formulas to manage and manipulate the data. The course will then continue with more advanced topics such as performing quantitative analysis with logical, lookup, and various mathematical and financial functions. Depicting data visually is an important feature of Excel. Students will learn how to work with charts in Excel to produce a variety of different charts based on data housed in a spreadsheet. Finally, students will learn to handle large volumes of data with data sets and tables.
MSP4 / Microsoft PowerPoint
This course introduces the students to presentation development and design with Microsoft PowerPoint 2013. Relying very heavily on a hands-on practical training approach, students learn by doing through skills based simulations, training and assessments. The course starts with an overview of Microsoft PowerPoint 2013 where you will learn about the common views, features, tools and the environment of PowerPoint. The course then focuses on the core processes of development and design of robust PowerPoint presentations and enhancing the presentations with the rich media tools offered by PowerPoint. Students will learn to use the PowerPoint templates, outlines and themes to design the presentation and then populate the slides with the various content items such as images, shapes, WordArt, SmartArt transitions, and other enhancements.
MSW4 / Microsoft Word
This course introduces the students to word processing with Microsoft Word 2013. Relying very heavily on a hands-on practical training approach, students learn by doing through skills based simulations, training, and assessments. The course starts with an overview of Microsoft Office 2013 where you will learn about the common features of the Office applications and file management fundamentals. The course then focuses on the core features of Microsoft Word where students learn proper document formatting, organization and editing using the tools and features of the ribbon. The course will then continue with more advanced topics such as working with tables, lists, objects, templates, footnotes and endnotes, and mail merges. Finally the course will explore the collaboration features of Word 2013 that allow users to share and collaborate on documents through the use of track changes, sharing, and reviewing and the use of SkyDrive.
OSK4 / Office Skills
The daily routines of a modern business office are examined, and the skills necessary to assist in the smooth operation of the office are presented in this course. A variety of presentation methods may be used including lecture, discussion, role plays, case studies and work simulations.
B1374 / Advanced Customer Service Skills
Through this module, students gain comprehensive skills based training. Students learn how to solve problems to build customer loyalty, attain profitability through customer satisfaction, lead and empower the service process, and direct marketplace acceptance and corporate growth.
CES4 / Career & Employment Strategies
This course builds on the skills learned in the Student Success Strategies course. It provides information on how to use the communication skills learned in order to make a successful presentation to a prospective employer. Students also learn how to uncover the hidden job market and identify employment opportunities. Self-assessment during this course allows students to identify their personal skills that are transferable to the workplace and to describe these skills to a prospective employer. Students are videotaped during a mock interview and participate in the analysis of their performance in the “interview”.
EBW4 / Effective Business Writing
The workplace of the twenty-first century demands excellent communications skills. The focus of this course is on learning writing techniques that ensure effective business communication.
H1404 / Compensation and Benefits
This module provides students with a background in developing and administering a compensation program. Students will learn how to choose an effective compensation program, how to understand the impact of the compensation program on staff, and how to affect change in the compensation structure.
B1075R / Customer Relations and Interpersonal Skills
In business, as in other interpersonal contact, the impression formed in the first 10 to 15 seconds is crucial to the success of the relationship. The importance of the customer and of customer relations to business success is examined through case studies and role-playing. Students will learn relevant theories of human behavior and how they may be applied to improve customer relations.
LAW1044 / Family Law Procedures
This course introduces the family court system in British Columbia. Students become familiar with Provincial and Supreme Court documentation and procedures used to bring issues of marriage, separation, divorce, custody/access, child welfare, adoption, maintenance and property to resolution using the legal system. The Family Relations Act and the Divorce Act are covered. Students gain experience in completing a contested divorce file. Child Support guidelines are also covered.
LAW1024 / General Legal Office Procedures and Documentation
In this module students learn about the day-to-day organization, management and procedures of a legal office. The latest developments in office technology are presented and practically applied as students draft standard legal documents (agreements, statements of claim and defense, letters and memos). Students are also introduced to the important skills of timekeeping, filing and the effective use of communication systems (telephone, fax). Law office and trust accounting concepts and procedures are covered. One of the most highly valued abilities of legal administrative assistants and paralegals is that of being able to prioritize, organize and multitask workloads. Students learn these important skills in tandem with problem solving and critical thinking skills development.
LAW1014 / Introduction to the Study of Law
Students will be provided with an overview of the Canadian legal system, legal institutions and the structure of the Canadian court system. Students learn about the history of Canadian law, including an analysis of the development of the Canadian constitution. The Legal Professional Act and the Rules of the Law Society of British Columbia will be discussed with a view towards professionalism and ethics in the field. There will be an examination of the roles and responsibilities of members of the legal profession. Students will learn how to interpret statutes and will attune their skills in legal reasoning. The Doctrine of Precedent, along with current issues, and developments in Canadian law will also be overviewed in this module. The process of law reform, the Law of Equity and how to distinguish case law and Stare Decisis will also be covered.
LAW1034 / Litigation Procedures I
The focus of this course is on civil litigation. Students learn the steps for opening and maintaining a litigation file and the British Columbia court litigation stages and procedures. Familiarization is built with different types of damages and claims as well as the procedures for proving a claim. Students gain experience preparing all relevant documents (for pre-trial and trial proceedings). Proceeding to trial is also covered, along with the procedure for actions (in Provincial Court and Civil Division). Mediation and settlement are introduced.
LAW2014 / Real Estate Law and Conveyancing
This course focuses on the substantive law of real estate. Students are introduced to basic conveyancing procedures. The registration system in British Columbia is covered, along with other forms and documents related to transfer/deed, charge/mortgage, and discharge of charge/mortgage. The structure of a real estate sale is illustrated. Students also learn the requirements when acting for the vendor or acting for the purchaser. Students also gain knowledge about closing a real estate transaction.
SSS4 / Student Success Strategies
Students will gain a better understanding of themselves through an exploration of their personal attributes, transferable skills and learning styles. This course will introduce techniques for time, conflict, and stress management and develop interpersonal communication skills. Fundamental study and motivation skills will be covered, preparing students to excel in their program of choice.
LAW2044 / Wills and Estates Planning
In this foundation course, students learn about wills and estates planning, estate succession, testacy, intestacy, requirements of a valid will and execution procedures. There is an introduction to the roles of the Executor and Trustee. Students learn about the Notice to Beneficiaries, Living Wills, Power of Attorney and Representations Agreements. Assets, inheritance and estate inventory are also presented.
KFBO / Keyboarding
Using a computer is essential in today’s office environment. This module offers the students an opportunity to familiarize themselves with a standard keyboard. For the advanced keyboarder, the module focus is to increase typing speed and accuracy.
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